Worth $15.5-billion, Accenture, global management consulting, technology services and outsourcing major plans to double its India, Manila and China headcount to 50,000 by the year 2008.
Making the announcement, Sandeep Arora, the lead executive for Accenture s delivery centre for technology in the sub-continent proceeded to inaugurate the American firm s ninth delivery centre at Pune, India. Already, present in Chennai, Bangalore, Hyderabad and Mumbai, the Pune facility takes Accenture s Indian location count to five.
And according to Arora, Accenture s Magarpatta centre will increase its capacity to 1,600 by August September 2006, even as the Pune delivery centre provides application outsourcing and systems integration services across a full range of technology capabilities. Meanwhile, the centre has already started work on a communications and high technology project.
Off-shoring / outsourcing to India has played a significant part in helping Accenture to grow aggressively, including all its Indian centres. This has led the American firm to open new centres, as well as, look around other Indian cities with an eye to the future. Strong, rapid growth has seen Accenture s 2003 headcount of 4,000 in India grow to the present 17,500 mark, a 60% growth for 2005 and if Arora s predictions come true, the company can again expect a 50 55% in 2006.
Rekha Menon, Accenture s lead in India for geographic services explaining the importance of the growth, says: India is our second-largest operational base globally. We have 1,29,000 employees, of which 44,000 are based at 40 of our global delivery centres spread across 30-countries. Of the 44,000-employees, 24,000 are based in China, Manila and India, of which India has 17,500 employees i.e. 13.5% of the company s staff. We expect to grow in this geography to have 50,000 employees by 2008.
Accenture s Indian centres provide a full range of services spread across 5-key domains i.e. 26% of company revenues coming from communications and high technology, financial services accounting for 22%, 14% from the government, 23% from products and 15% from resources, and 200 of Accenture clients are serviced from the sub-continent.
With the Anglo-Dutch firm, Unilever outsourcing its information technology operations to Accenture looking to achieve efficiency and greater standardization at lower costs, indubitably, the number of Accenture s Indian operations and headcount will increase, as the American firm tries to deliver on its promises. A strong head start, including a vast pool of IT graduates and a population, the youngest globally, it is India that Accenture will turn to, to help it live up to Unilever s expectations.
Despite, rivals for off-shoring / outsourcing projects China, Manila et al cannot compare to the mature service delivery models India has established without compromising high quality or cost effectiveness. Wannabe replications of Indian success stories can only hope and aspire to achieve what the sub-continent s inhabitants have through dedication to education, hard work and tough ambition to be able to afford what the west takes for granted. That is not to say, the Chinas and the Philippines will not succeed, they might if they can compete with India s vast pool of young, educated, talented and skilled workforce that Indian universities churn out each year.
For now, let s leave it with India in the lead!
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Sunday, March 16, 2008
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